Terms of Service

1 Eligibility and Adult Responsibility

You must be at least 18 years old and legally able to enter into a binding contract to create or own an Own Up account. The adult who creates the account is the "Account Owner."

Own Up is designed for use by families under adult direction. Children do not create independent Own Up accounts. An Account Owner may create child profiles and may allow children or other authorized family members to use parts of the Service through the family account. The Account Owner is responsible for supervising that use and for the activity of all family members who access the Service through the account.

By creating a child profile or entering information about a child, you represent that you are the child's parent or legal guardian, or that you otherwise have lawful authority and any required consent to provide and manage that information. Do not create a profile for a child if you do not have that authority.

2 Accounts and Family Access

You agree to provide accurate, current information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials, PINs, invitation links, device links, and other access methods associated with your account.

You are responsible for all activity that occurs through your account, except to the extent caused by our failure to use reasonable security measures. Notify us promptly at hello@getownup.com if you believe your account or a family access method has been used without authorization.

You may allow only members of your household or other adults whom you authorize to access your family account. You may not sell, transfer, sublicense, or share your account with anyone outside your family or household except as the Service expressly permits. We may limit the number of profiles, devices, or authorized users associated with an account based on the plan you select.

3 The Service

Own Up helps families organize responsibilities, To-Dos, schedules, Credits, Rewards, and related family routines. Features may vary by device, platform, subscription plan, location, or account type.

Own Up is an organizational tool. It is not a substitute for adult supervision, and it does not guarantee that a child will complete a responsibility, remember an obligation, follow a schedule, or remain safe. The Service is not an emergency, location-monitoring, childcare, educational, medical, mental-health, legal, or professional-advice service. You remain responsible for decisions affecting your family.

Reminders, To-Dos, Credits, Rewards, schedules, routines, and related notifications are provided for convenience only. Own Up does not monitor whether tasks are completed, verify user activity, ensure compliance with household rules, or assume responsibility for child supervision, child safety, or family decisions.

4 Subscriptions, Trials, Billing, and Cancellation

4.1 Plans and prices

Some features may be free and others may require a paid subscription. The available plans, prices, billing periods, and included features will be shown before purchase. Prices may exclude applicable taxes unless stated otherwise.

4.2 Automatic renewal

Unless stated otherwise at checkout, paid subscriptions automatically renew for the same billing period until canceled. By starting a subscription, you authorize us or the applicable payment provider to charge the then-current subscription price and applicable taxes at each renewal. We will make renewal terms, renewal frequency, price, cancellation method, and any material limits available before purchase and in any confirmation required by applicable law.

4.3 Free trials and promotions

A free trial or promotional offer may be subject to additional terms shown when you enroll. Unless the offer states otherwise, a trial converts to a paid, automatically renewing subscription when the trial ends. Cancel before the trial expires to avoid the first charge. We may limit eligibility for trials or promotions and may modify or end them as permitted by law.

4.4 Cancellation

You may cancel at any time through the account or platform where you purchased the subscription. We will provide a cancellation method that is reasonably easy to use and at least as accessible as the method used to enroll, to the extent required by applicable law. Cancellation stops future renewals and normally takes effect at the end of the current paid period. Deleting the app or your account does not necessarily cancel a subscription purchased through an app store; you must cancel through that store's subscription settings.

4.5 App store and payment-provider purchases

If you purchase through Apple, Google, or another third-party platform, that platform processes the payment and its billing, cancellation, and refund terms also apply. We do not control the platform's payment systems and may not be able to issue refunds for purchases it processes.

4.6 Refunds and price changes

Except where required by law or stated at purchase, fees are nonrefundable and we do not provide credits for partially used billing periods. We may change subscription prices with advance notice required by applicable law or the relevant platform. A price change will apply no earlier than your next renewal after the notice period. You may cancel before the new price takes effect.

4.7 Failed payments and account changes

If a payment method is declined or a charge cannot be processed, we or the applicable payment provider may retry the charge, request updated payment information, suspend paid features, downgrade the account, or terminate access to paid features. We will provide any notice required by applicable law before suspending or terminating paid access for nonpayment.

4.8 Promotional offers, taxes, and pricing errors

Promotional offers may be limited by eligibility, geography, duration, account type, or other stated conditions. We may reject, revoke, or correct an offer, discount, price, or charge that results from error, unauthorized use, technical malfunction, fraud, or abuse, to the extent permitted by law. You are responsible for applicable taxes unless the law requires us to collect and remit them.

5 Privacy and Children's Information

Our Privacy Policy explains the information we collect, how we use and disclose it, how long we retain it, and the choices available to you. The Privacy Policy is incorporated into these Terms by reference.

The Account Owner controls the family account and the child profiles created within it. If the Service collects personal information from or about a child under 13, we will handle that information in accordance with the Children's Online Privacy Protection Act, its implementing rules, and our Privacy Policy. By creating a child profile, inviting a child to use the Service, or otherwise providing information about a child, you represent that you are the child's parent or legal guardian, or that you have lawful authority to provide consent on the child's behalf. Parents and legal guardians may review, correct, request deletion of, or withdraw consent for the continued collection or use of a child's personal information as described in the Privacy Policy.

We do not knowingly permit children to create independent accounts or provide personal information outside a parent- or guardian-managed family account. We may take reasonable steps to verify parental consent where required by law, and we may suspend or delete a child profile if we cannot confirm that required consent has been obtained.

Requests to access, correct, or delete account or child-profile information may be submitted through available account controls or by emailing hello@getownup.com. We will handle requests as described in the Privacy Policy and as required by applicable law.

6 Your Content

"Your Content" means information and material you submit to the Service, such as family information, profile details, responsibilities, To-Dos, schedules, notes, Credits, and Rewards. As between you and Own Up, you retain ownership of Your Content.

You grant us a limited, nonexclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, and display Your Content only as reasonably necessary to operate, secure, support, and improve the Service, comply with law, and enforce these Terms. This license ends when Your Content is deleted from our systems, except to the extent retention is permitted under the Privacy Policy or required by law.

You represent that you have the rights and authority needed to provide Your Content and allow us to use it as described above. You are responsible for the accuracy and legality of Your Content and for maintaining copies of information you cannot afford to lose.

The Service is not intended to be a permanent archive or system of record. You are responsible for preserving separate copies of information that is important to you. We are not responsible for loss, deletion, corruption, or failure to store Your Content except to the extent caused by our willful misconduct or as otherwise required by applicable law.

We may access, review, preserve, remove, disable access to, or disclose Your Content when we reasonably believe doing so is necessary to operate or secure the Service, provide support, investigate suspected violations, prevent harm, comply with law or legal process, enforce these Terms, or protect the rights, safety, or property of users, Own Up, or third parties.

7 Copyright Complaints

If you believe content available through the Service infringes your copyright, you may send a notice to hello@getownup.com that includes: your physical or electronic signature; identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and information reasonably sufficient to locate it; your contact information; a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner. We may remove or disable access to allegedly infringing material and may terminate repeat infringers in appropriate circumstances.

8 Credits and Rewards

Credits and Rewards are family-management tools controlled by the Account Owner. They are not money, stored value, cryptocurrency, gift cards, or property and have no cash or transferable value. They cannot be redeemed from Own Up or any third party for money, goods, or services.

Parents and guardians are solely responsible for creating, approving, changing, and fulfilling any Reward offered within their family. Own Up is not a party to those arrangements and is not responsible for whether a family member earns or receives a Reward. We may change or discontinue Credits or Rewards features, but we will not convert unused Credits into money or other value.

9 License and Ownership

Subject to these Terms, we grant you a limited, personal, revocable, nonexclusive, nontransferable, and nonsublicensable license to access and use the Service for your household's noncommercial use on devices you own or control, and as permitted by any applicable app-store usage rules.

The Service, including its software, design, text, graphics, logos, trademarks, features, and other content provided by Own Up, is owned by or licensed to LPS Product Co, LLC and is protected by intellectual-property and other laws. Except for the limited license above, these Terms do not grant you any ownership interest in the Service.

You may not copy, modify, distribute, sell, lease, sublicense, publicly display, reverse engineer, decompile, attempt to derive source code from, or create derivative works of the Service, except to the limited extent a restriction is prohibited by applicable law.

10 Acceptable Use

You may not use the Service to:

• violate any law, regulation, court order, or third-party right;
• harass, threaten, exploit, or harm another person, including a child;
• submit information about a child or other person without lawful authority;
• impersonate another person or misrepresent your identity or relationship to a family account;
• gain or attempt to gain unauthorized access to an account, device, system, or network;
• bypass access controls, security measures, usage limits, or subscription restrictions;
• introduce malware or other harmful code, interfere with the Service, or impose an unreasonable load on it;
• scrape, crawl, harvest, or use automated means to access the Service except with our written permission;
• use the Service or its output to develop, train, benchmark, or improve a competing product or service; or
• use the Service for commercial resale or any purpose outside its intended family-organizational use.

We may investigate suspected violations and may remove content, restrict access, or suspend or terminate accounts when reasonably necessary to protect users, the Service, or third parties, or to comply with law.

11 Third-Party Services and App Stores

The Service may depend on or link to third-party services, including hosting, authentication, analytics, email, payment, and app-distribution providers. Their services and content are governed by their own terms and privacy policies. We are not responsible for third-party services that we do not control.

If you downloaded the mobile application from an app store, you must also comply with that store's applicable terms. The app store is not responsible for operating, maintaining, or supporting Own Up. To the extent these Terms conflict with mandatory app-store terms, the mandatory app-store terms control solely for your use of the application through that store.

If you download the mobile application from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms solely with respect to your licensed use of the application. After you accept these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary. Apple has no obligation to provide maintenance or support for the application and is not responsible for any product claims, intellectual-property claims, consumer-protection claims, or other claims relating to Own Up, except to the extent required by applicable law.

12 Changes to and Availability of the Service

We may add, remove, or change features; release updates; impose reasonable usage limits; or discontinue all or part of the Service. We will provide reasonable advance notice when practicable if a material change will significantly reduce a paid feature during an active subscription period. We may make changes without advance notice when necessary for security, legal compliance, abuse prevention, or urgent technical reasons.

We work to keep the Service available, but we do not guarantee uninterrupted, error-free, or secure operation. Maintenance, updates, internet or provider failures, security events, and circumstances beyond our reasonable control may cause delays or outages. We are not responsible for a failure or delay caused by events beyond our reasonable control.

13 Beta, Experimental, and Automated Features

We may offer beta, preview, experimental, or limited-release features. These features may be incomplete, inaccurate, unavailable, or changed or withdrawn at any time. If the Service provides automated suggestions, reminders, routines, recommendations, or similar outputs, they are provided for convenience only and may not be accurate, complete, or appropriate for your circumstances. You remain responsible for reviewing and deciding whether to use any output or suggestion.

14 Communications

We may send you transactional or service-related communications, including account, security, billing, policy, and feature notices, by email, push notification, in-app notice, or another contact method associated with your account. You may disable some notifications through your device or account settings, but essential service communications may still be sent.

If you choose to receive marketing communications, you may unsubscribe using the instructions in the message. Unsubscribing from marketing does not stop transactional or service-related communications.

15 Export and Sanctions Compliance

You may not use, access, download, export, or re-export the Service in violation of applicable export-control, sanctions, or trade-compliance laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive sanctions, and that you are not identified on any applicable restricted-party list.

16 Feedback

If you submit ideas, suggestions, or other feedback about Own Up, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, modify, and incorporate that feedback for any purpose without restriction or compensation. This does not give us rights to personal information beyond those described in the Privacy Policy.

17 Suspension, Termination, and Account Deletion

You may stop using the Service at any time. You may request account deletion through any deletion tool available in the Service or by emailing hello@getownup.com. Deletion requests and retained information are handled in accordance with the Privacy Policy and applicable law.

We may suspend or terminate access if you materially violate these Terms, create risk or possible legal exposure, fail to pay required fees, or use the Service in a way that could harm a person, the Service, or a third party. When reasonable, we will give you notice and an opportunity to address the issue. We may act immediately when needed for security, safety, fraud prevention, legal compliance, or to prevent ongoing harm.

Upon termination, your right to use the Service ends. Provisions that by their nature should survive will survive, including provisions concerning ownership, feedback, disclaimers, liability, indemnification, disputes, and general terms.

18 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." OWN UP DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS; THAT INFORMATION WILL BE ACCURATE OR COMPLETE; OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.

19 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OWN UP AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR USE, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF OWN UP AND THE PARTIES LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO OWN UP FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be excluded or limited, including rights you may have under applicable consumer-protection law.

20 Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Own Up and its owners, officers, employees, contractors, and affiliates from claims, liabilities, damages, judgments, losses, and reasonable costs and legal fees arising from your unlawful use of the Service, your material violation of these Terms, Your Content, or your violation of another person's rights. This obligation does not apply to the extent a claim results from Own Up's own negligence, willful misconduct, or violation of law.

21 Dispute Resolution, Arbitration, and Class Action Waiver

21.1 Informal resolution

Before filing a formal claim, you and Own Up agree to try to resolve the dispute informally. You must send a written notice to hello@getownup.com describing your name, account email, the facts of the dispute, and the relief requested. We will send our notice to the email address associated with your account. The parties will have 30 days after receipt of notice to try to resolve the dispute.

21.2 Individual arbitration

If the dispute is not resolved informally, either party may require that it be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs this arbitration provision. Unless the parties agree otherwise, any hearing may be conducted by telephone or video conference or in the county where you live. Judgment on the award may be entered in any court with jurisdiction.

21.3 Exceptions

Either party may bring an eligible individual claim in small claims court. Either party may also seek temporary or injunctive relief in court to prevent unauthorized access, misuse, or infringement of intellectual-property rights. Nothing in this section prevents you from contacting or seeking relief from a federal, state, or local government agency where the law permits.

21.4 No class or representative actions

YOU AND OWN UP AGREE THAT EACH MAY BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION OR ARBITRATION. AN ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY'S CLAIM.

21.5 Jury-trial waiver

To the extent a dispute proceeds in court rather than arbitration, you and Own Up knowingly waive any right to a jury trial, except where that waiver is prohibited by law.

21.6 Right to opt out

You may opt out of Sections 21.2, 21.4, and 21.5 by emailing hello@getownup.com within 30 days after you first accept these Terms. Your notice must include your full name, account email, and a clear statement that you opt out of the arbitration agreement and class action waiver. Opting out will not affect the other Terms or your ability to use the Service.

22 Governing Law

Except for Section 21, which is governed by the Federal Arbitration Act, these Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. If a dispute is permitted to proceed in court, you and Own Up consent to the personal jurisdiction and venue of the state and federal courts located in or serving York County, Pennsylvania. If the law where you live gives you nonwaivable consumer rights or requires a different forum, those rights and requirements remain in effect.

23 Changes to These Terms

We may update these Terms to reflect changes to the Service, our business, or applicable law. We will post the updated Terms and revise the Last Updated date. If a change materially affects your rights or obligations, we will provide additional notice as required by law, such as by email or an in-app notice.

Unless a later date is stated, updated Terms take effect when posted. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, you must stop using the Service and cancel any subscription. Changes to Section 21 will not apply retroactively to a dispute of which we had actual notice before the change took effect.

24 General Terms

Entire Agreement.These Terms, the Privacy Policy, and any additional terms presented for a specific feature, plan, or promotion form the entire agreement between you and Own Up concerning the Service and replace prior agreements concerning the same subject.

Order of Precedence.If additional terms conflict with these Terms, the additional terms control only for the feature, plan, or promotion they address. Mandatory app-store terms control only to the extent required for use through that store.

Severability.If a provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. If any part of the class action waiver in Section 21 is found unenforceable as to a particular claim, that claim must proceed in court after any arbitrable claims are completed.

No Waiver.A failure to enforce a provision is not a waiver of the right to do so later.

Assignment.You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law, provided the assignee assumes our obligations under these Terms.

No Third-Party Beneficiaries.Except where mandatory app-store terms state otherwise, these Terms do not create rights for any third party.

Electronic Agreement.You agree that electronic acceptance of these Terms and electronic notices satisfy any legal requirement that an agreement or notice be in writing.

Headings.Section headings are for convenience only and do not affect interpretation.

25 Contact Us

Questions, complaints, copyright notices, privacy requests, child-information requests, or legal notices regarding these Terms or the Service may be sent to:

Own Up Terms of Service — Last Updated September 30, 2026 — LPS Product Co, LLC